FREQUENTLYASKED

QUESTIONS (FAQS)

Zeen Technologies is a trusted IT partner with over a decade of experience in digital transformation. We've worked with over 200 founders and leaders from billion-dollar brands to innovative startups worldwide, helping businesses grow and succeed in the digital age.

We specialize in web development, Android development, and iOS development. Our comprehensive services include custom software development, mobile app development, cloud solutions, API development, and digital transformation consulting.

Our strengths lie in our technical expertise, collaborative approach, and commitment to quality. We focus on long-term partnerships and delivering solutions that truly meet our clients' needs. We're continuously evolving to stay ahead of technological trends.

Our team consists of experienced developers, designers, project managers, and QA specialists. We scale our teams based on project requirements to ensure optimal resource allocation.

Yes, we invest heavily in our team's growth through regular training, workshops, certifications, and conference attendance to stay current with the latest technologies and best practices.

We maintain standard business hours while being flexible to accommodate client needs across different time zones. Our team follows sustainable work practices to ensure consistent quality delivery.

We have offices in IT Tower Gulberg-III, Lahore, Pakistan, and Albuquerque, New Mexico, US, allowing us to serve clients globally with local presence.

Our rigorous hiring process includes technical assessments, cultural fit evaluation, and multiple interview rounds to ensure we bring on board the best talent who align with our values and standards.

Yes, we can provide relevant team member profiles and resumes for your project upon request, ensuring transparency about who will be working on your project.

The first call is an opportunity to understand your business needs, project goals, and technical requirements. We discuss your vision, challenges, and how we can best help you achieve your objectives.

Absolutely! We can provide references from past and current clients who can speak to our work quality, professionalism, and project delivery capabilities.

Yes, we're happy to sign NDAs to protect your confidential information and intellectual property. We take confidentiality very seriously.

We evaluate RFP opportunities on a case-by-case basis. We prefer to participate when there's a clear alignment between our capabilities and your project requirements.

We offer both fixed-bid and time-and-materials engagements. The choice depends on project scope clarity, complexity, and your preference. We'll recommend the best approach for your specific situation.

Yes, we have extensive experience in taking over and rescuing existing projects. We conduct thorough code audits and create transition plans to ensure smooth handovers.

All intellectual property developed for your project belongs to you. We have strict privacy policies and security measures in place to protect your data and IP throughout the development process.

We offer consulting services for project planning, technical architecture, and feasibility studies. We can help you refine your ideas and prepare for successful development.

Our process includes: Discovery & Planning, Design & Prototyping, Development, Testing & QA, Deployment, and Ongoing Support & Maintenance. We follow agile methodologies for flexibility and transparency.

Yes, we're actively taking on new projects. Typically, we can start within 2-4 weeks after project kick-off, depending on team availability and project requirements.

Team size varies based on project complexity, typically ranging from 3-8 members including developers, designers, QA engineers, and a project manager.

A typical team includes: Project Manager, Technical Lead, Frontend Developers, Backend Developers, UI/UX Designers, QA Engineers, and DevOps Engineers as needed.

We use modern collaboration tools like Slack, Microsoft Teams, Jira, and regular video calls. We maintain transparent communication through daily updates and weekly progress meetings.

We follow Agile/Scrum methodologies with 2-week sprints, regular stand-ups, sprint planning, reviews, and retrospectives. We use project management tools for transparency and tracking.

You'll have a dedicated Project Manager as your main point of contact, with direct access to the Technical Lead and other team members as needed.

Your key responsibilities include providing requirements, timely feedback, access to necessary resources, and participating in key decision-making. We'll guide you through the process.

We welcome and actively seek your feedback throughout the project. We have structured review sessions and maintain open communication channels for continuous input.

Yes, our agile approach allows for flexibility. We can adjust priorities and features between sprints, though significant changes may impact timeline and budget.

Absolutely! We provide access to project management tools, staging environments, and regular demos so you can track progress in real-time.

Upon completion, we provide full documentation, source code, and training. We offer ongoing support and maintenance packages to ensure your solution continues to perform optimally.

We implement comprehensive QA including unit testing, integration testing, system testing, and user acceptance testing. We use automated testing tools and manual testing to ensure quality.

We follow industry best practices including clean code principles, code reviews, version control (Git), continuous integration, and comprehensive documentation.

We offer flexible engagement models including dedicated teams, time and materials, fixed price projects, and staff augmentation based on your needs.

Project costs vary based on scope, complexity, timeline, and team size. We provide detailed estimates after understanding your requirements during our discovery phase.

Project duration varies widely based on complexity. Simple projects may take 2-3 months, while complex enterprise solutions can take 6-12 months or more.

We fix any bugs discovered during the warranty period at no additional cost. We stand behind our work and ensure delivery of quality solutions.

We typically structure payments in milestones tied to project phases. Terms are customized based on project size and duration, ensuring fairness for both parties.

We offer warranty periods for bug fixes and stand behind our work quality. We're committed to your satisfaction and long-term success.

We maintain a high success rate through thorough planning, clear communication, regular checkpoints, and risk management strategies. We identify and mitigate risks early in the process.

We've learned from challenging situations and use those experiences to improve our processes. We're transparent about challenges and work collaboratively to overcome them.

We work with modern technologies including React, Next.js, Node.js, Python, Swift, Kotlin, Flutter, React Native, and various databases and cloud platforms.

Yes, we develop native iOS (Swift) and Android (Kotlin) apps, as well as cross-platform solutions using React Native and Flutter.

We've worked across various industries including healthcare, finance, e-commerce, education, logistics, entertainment, and enterprise solutions.

Yes, we can share case studies and project examples. Some projects are under NDA, but we have a portfolio showcasing our diverse capabilities.

Absolutely! We have extensive experience designing and developing RESTful APIs, GraphQL APIs, and microservices architectures.

Yes, we have experience working with HIPAA, PCI-DSS, and other compliance requirements. We follow strict security protocols and best practices.

Yes, we have extensive experience with AWS, Google Cloud Platform, Microsoft Azure, and other cloud providers. We can architect and manage cloud infrastructure.

Our hosting packages include server setup, security configuration, monitoring, backup solutions, scaling capabilities, and ongoing maintenance based on your needs.

Yes, we follow industry-standard security practices including encryption, secure authentication, regular security audits, and compliance with relevant regulations.

We implement multiple layers of security including firewalls, encryption, access controls, regular updates, and monitoring to ensure robust protection.

We implement comprehensive backup strategies, redundancy, and disaster recovery plans to ensure business continuity and minimal downtime in case of incidents.