DIGITALIZE YOUR BUSINESS, MAXIMIZE YOUR POTENTIAL.
Trusted IT partners with over 200 founders and leaders from billion-dollar brands to innovative startups worldwide. For over a decade, we've been at the forefront of digital transformation, helping businesses grow and succeed.
Trusted by
Who we are?
Founded in 2014, Zeen Technologies began as a custom software development company in the USA. Initially, our capabilities were limited to developing standalone mobile and web applications. In the early years, we faced challenges, with processes that needed improvement and mistakes along the way. Despite the setbacks, we invested in refining our approach, taking on the costs ourselves to get projects back on track. These strategic decisions, combined with our commitment to delivering results, ultimately helped us build strong, trusted relationships with our clients.
After learning from our early challenges, we introduced strategic management processes in 2016, pivoting our focus to develop integrated, business-first solutions. These solutions seamlessly combined mobile and web technologies to deliver an exceptional user experience. While our solutions were visually appealing, it was the tailored functionality that empowered our clients, making them highly reliant on our solutions and solidifying our role as a trusted IT partner.
- Strategy: Helping you define clear objectives and determine the right solution for your business needs.
- UI/UX Design: Creating visually appealing and user-friendly interfaces that engage users and enhance your brand identity.
- Software Development: Developing and testing robust, high-performing code that delivers reliable, daily functionality.
- Quality Assurance (QA): Ensuring that your product meets the highest standards and performs securely across multiple platforms.
- Deployment & DevOps: Efficiently delivering your product to customers with streamlined deployment and continuous integration processes.
- Hosting & Monitoring: Providing secure and reliable hosting while continuously monitoring your application’s performance and uptime.
- Ongoing Support: Offering dedicated, proactive support to maintain your product’s performance and address any issues quickly with a fractional software team.
At Zeen Technologies, we proactively seek the best solutions and manage projects from start to finish. Our reputation for delivering projects on time and with precision has made us a trusted partner for businesses of all sizes.
- We specialize in the following types of partnerships:
- New Development: From concept to MVP (Minimum Viable Product) or from MVP to version 1.
- Dedicated Software Team: Providing a portion of a full software development department to complement your in-house team.
- Legacy System Takeover & Renovations: Modernizing and maintaining legacy systems to keep them relevant and efficient.
- Turnarounds & Project Rescues: Saving troubled projects and getting them back on track.
- Team Augmentation: Enhancing your existing development teams by adding highly skilled professionals who align with your values.
- Build-to-Spec: Delivering custom-built solutions tailored exactly to your specifications.
- Development or QA-only Services: Focusing on specialized development or quality assurance for your project.
- Remote Resources: Supplying remote developers and specialists to fill specific roles within your team.
- We do not engage in the following services:
- Placing personnel on-site with clients for full-time engagement.
- Contract-to-hire services — please contact a staffing agency for these needs.
Our composition and constitution
We are a team of 40 highly skilled professionals, each selected through a rigorous hiring process to ensure the highest level of expertise at Zeen Technologies.
At Zeen Technologies, we prioritize continuous learning and professional growth. All of our employees are compensated for their time spent engaging in activities such as reading industry-related literature, attending key conferences, and participating in or presenting at local meetups and events.
We foster a culture of continuous learning by hosting regular lunch-and-learn sessions, where employees can share knowledge and learn from one another. Additionally, we fully sponsor training for all employees in key areas such as Scrum methodology, project management, engineering principles, design excellence, and business strategy—ensuring our team stays at the forefront of industry best practices.
On average, our team members bill between 35 and 40 hours per week, ensuring consistent productivity and value delivery.
We have registered offices in the USA, along with support centers in Pakistan, India, and Singapore, enabling us to provide global coverage and 24/7 support.
Our comprehensive vetting process includes five key steps to ensure we hire only the best talent:
- Initial Phone Interview with the most relevant team member
- Technical Phone Interview to assess skill level
- Coding Exercise – this step filters out approximately 80% of applicants
- In-Person Interview with detailed reference checks
When we hire developers, we prioritize candidates who:
- Would code even if it wasn’t their primary job
- Can rapidly learn and apply new, even unfamiliar, concepts under pressure
- Possess a strong foundation in computer science principles
We recognize that every developer has unique strengths and areas of interest. Over time, each team member cultivates "T-shaped" expertise in a specific field—such as security, front-end development, or SQL optimization. This approach ensures that our team collectively excels in a wide range of technologies, languages, and specializations.
We only provide resumes when required for an official security clearance. If a prospective client requests individual resumes, it typically indicates a preference for a staffing arrangement, which we aim to avoid. At Zeen Technologies, we believe in team collaboration, and you can expect to engage with multiple team members before your project begins. If you don’t feel excited about the team we assemble for you, we may not be the right fit.
Our Sales Process
We begin every project with a phone call to ensure we’re the right fit for your needs. During this call, we look for a realistic budget, a clear vision and direction, and a strong commitment to the project’s success.
Absolutely. We believe that reference checks are a critical part of the selection process. Once we’ve determined that we’re the right fit for your project, we’re happy to provide references to ensure your confidence in our collaboration.
Before our first call, we do not sign an NDA. It is essential for us to understand your industry and evaluate potential conflicts with current or past clients. Each year, we engage with over 500 potential new clients, making it inevitable that we may encounter similar ideas and concepts.
We will only sign an NDA if the following conditions are met:
- It is reciprocal or bilateral (we typically use our own NDA template)
- We have a clear understanding of the project’s needs and believe the project and client are a suitable fit for Zeen Technologies
- Signing the NDA does not violate any existing agreements we have with other clients
In short, it's unlikely. We’ve dedicated an entire blog post to explain why, but here’s a quick summary:
- RFP criteria are often very specific, yet they typically lack necessary business context.
- The likelihood of the RFP having the optimal feature set is low.
- When we respond to an RFP, we’re relying on someone else’s ability to accurately capture the requirements. The best features are often discovered through user interviews, mockups, prototyping, and feedback from real users. This approach creates a tension between the client and consultant from the start.
We do not offer fixed-bid proposals. Instead, we respectfully decline RFPs and take the opportunity to educate prospective clients on why RFPs are not an ideal fit for custom software projects.
Absolutely. We start with a live demonstration of the system, followed by a thorough code audit. Upon completion, we provide a detailed report that includes an analysis, recommendations, and a takeover proposal (if applicable).
Who owns the code and designs created by Zeen Technologies during the project? You do. Before we begin, we'll establish a services agreement that grants you ownership of all work products and deliverables, provided that we are compensated for the services rendered.
When clients approach us, they are almost never ready for development. It’s essential that we invest time upfront to help you determine what to build and how much budget to allocate for your project. Learn more about our pre-project consultation services.
If you need new software, we'll collaborate with you to assess your project through our pre-project consultation process before proceeding with Discovery, Design, and Planning (DDP). After DDP, we’ll begin developing your software. You’ll be involved throughout the entire process, from start to finish.
Yes, we are continuously evaluating new initiatives. The pre-project consultation process typically takes around two weeks. The Discovery, Design, and Planning (DDP) phase takes approximately 4 to 6 weeks. Once DDP is complete, development begins.
Project Approach
Each project team typically consists of two to three developers, supported by UI/UX designers, software testers, managers, and cloud engineers. By sharing support resources across teams, we can reduce project costs for clients. This approach also boosts developer productivity, allowing them to focus on writing production-level code rather than handling other tasks.
Each team is led by a Project Lead, a full-time developer responsible for facilitating communication and planning both with the client and within the team.
Interactions with the Project Lead are just one of the many ways our project teams communicate with clients. Every Zeen Technologies employee has the authority to engage directly with our clients. Phone calls and emails are frequently exchanged between Zeen Technologies teams and clients throughout the workweek.
At Zeen Technologies, each project team has its own dedicated email address (e.g., [email protected]). Below is a list of the formal communication methods used during the project:
- Weekly Status Update
- Outlines the following: accomplishments from the previous week, goals for the current week, any questions or concerns, and the project’s overall status.
- Weekly Call
- A standing weekly call scheduled at the start of the project. The purpose is to discuss any concerns, answer questions, follow up on action items, and gather feedback.
- Release Notice
- An email notification sent by the Team Lead or Project Manager detailing what has been accomplished since the last build, along with what is ready for testing and client feedback.
One of the leading causes of project failure is poor communication. The most critical aspect of successful software project management is establishing clear communication and planning routines. Below are some of the key communication practices we follow:
- 1-Hour Weekly Meeting to review accomplishments, challenges, and set future goals
- Team members present what they accomplished the previous week.
- Everyone collaborates to identify areas for improvement in project processes and techniques.
- A week-by-week schedule is established and updated.
- 15-Minute Daily Standup to foster team momentum and keep the project on track
Our project management approach is rooted in a "no surprises" philosophy, ensuring that all stakeholders are consistently informed, and any risks are promptly addressed as they arise.
The Project Lead plays a central role in our team. Each Project Lead has the authority to communicate directly with clients, ensuring smooth project flow and maintaining our flat organizational structure.
Active client participation is essential for the success of every project. As our client, you bring invaluable industry and market knowledge to the table. Without your insights, we cannot ensure that we are building the right product. Regular involvement includes weekly calls or meetings, as well as availability for phone consultations during standard business hours.
Client input is crucial at every stage of the project. Even if the features are still in the early stages, your feedback is invaluable. It helps us understand what matters most to you and your business, enabling us to prioritize and stay aligned with your goals and requirements.
Yes, flexibility is essential and can be a key factor in a project's success. However, significant changes after the project kick-off may affect the budget and timeline.
Yes, we believe successful software projects are built on open and transparent communication. You will always be informed about the progress of your project and stay in regular contact with your team. Our Project Leads often reach out to clients multiple times each week. To keep you updated, we provide weekly progress reports and regular releases on a staging site.
Software development is rarely a one-time event. We understand that our clients and their users will continue to generate innovative ideas throughout the process and after the initial delivery. Your software will need to evolve and adapt as your business grows and changes.
Quality Assurance (QA) personnel are involved from the outset, and test strategies are developed at the beginning of each project. Testing is conducted throughout all phases of the project, not just at the end. Additionally, we use code reviews and pair programming to ensure that only high-quality code is produced.
Open-source tools, libraries, frameworks, and even entire projects—along with our own proprietary libraries—add significant value to Zeen Technologies teams. When a tool is available to address a specific issue, we avoid reinventing the wheel. Instead, we focus on developing the unique components that make your project stand out from the very beginning.
Cost & Timeline
The following are some examples of typical projects for us:
- Code Audit – 2 people, 1 to 2 weeks
- Discovery, Design & Planning engagement – 3 people, 4 to 16 weeks • Idea to Version 1 – 3 people, 3-5 months
- Dedicated Team – monthly retainer
- Fill a gap until an internal team is formed – 2 people, 3 months
- Staff augmentation with current internal team – 3 people, 6 months
We've done projects for clients that only have the money for a "Version 1" on several occasions. They spend some time familiarising themselves with the programme before returning for another round of design and development with a better understanding of where the product needs to go.
We won't be able to answer this question properly unless we first understand your concept, business, market, users, and so on. While we can't tell you precisely how much your project will cost, we can tell you what's typical for the projects we're most equipped to help you with based on the 200+ projects we've delivered since 2012.
While it is difficult to determine the exact expenses of a project without going through a research process, such as our Discovery, Design, and Planning phase, we can generally assist you set a reasonable budget before you engage us.
It's also crucial to remember that most projects are divided into phases. Our objective throughout the initial phase of development is to constantly focus on the most valuable features and build something that will set us up for future phases.
No matter how large or small your budget is, we always aim for the value we provide to our clients to much outweigh the costs we charge.
Two to three full-time developers constitute a typical small team for the projects we work on. A big team consists of four to six persons.
We divide the aforementioned figures by 32 hours for each member on the team to get a general estimate of project length. A 1200 hour project, for example, requires about 3 months of calendar time for a team of three individuals (1200 hours / (3 persons * 32 hours/person/week) / 4 weeks/month = 3 months).
On major projects, we can add personnel and move quicker. That is very impressive, and not something that every team or organisation can do. Expanding the team necessitates the availability of more personnel.
When paying for bespoke software, keep in mind that you are paying a team to design and create the first version of a product. Building the proper product, funding and scheduling risks, third-party integrations, and technical strategies that need to be demonstrated are all threats in custom software projects.
Keep in mind that you are paying your team to assist you in mitigating these risks, not to financially own them. Each sprint or release does not guarantee a complete, bug-free product and you can always identify them and plan the fix with us in the next sprint, along with backlog items.
We do, however, have standards and best practises in place to encourage each team to do their best to create a high-quality product the first time.
We invoice once a month in arrears when charging by the hour. For example, on February 1st, you will get an invoice for the hours tracked from January 1st to January 31st. The payment is due in 10 days.
When paying for a dedicated team, money for that month's team is needed in advance. For example, on February 1st, you will pay for the entire month of February.
We guarantee the price. We go to great efforts in our upfront approach to de-risk projects in an industry notorious for cost overruns and low-ball bids. This endeavour yields precise answers, precise estimations, and successful connections. If we misjudge something, we will bear 100% of the additional cost until we are back on track. Why? Because that is the moral thing to do. We also promise that you will be able to cancel at any moment. By putting the power of termination in the hands of our clients, we ensure that we are held accountable at every step of the process.
Project Management
In an industry where 42 percent is the standard, we have a success record of 96.5 percent. Communication, tight frequent feedback loops, and remaining lean have all contributed to our high level of success and reputation for providing rapid, accurate answers.
Yes, we have had a few initiatives fail in the past. Every failure may be related to communication difficulties, which included:
- Lack of knowledge of the project's scope;
- misalignment between what was being created and what was required; and
- a lack of client and team communication throughout the project.
In the case of a failure, we ate the whole project's cost until it was brought back on track. We know it was the right decision.
We enhanced our processes and training after taking our bumps. Among the enhancements are:
- Development of our very effective Discovery, Design, and Planning phase
- Methods of multi-point estimation with a focus on risk
- A more comprehensive 60-day onboarding procedure for all new hires
- Scrum training is required for all new hires.
Zeen Technologies offers a diverse skill set, which allows us to investigate possibilities and choose the best languages, platforms, and tools for each task. We use these for around 80% of our work:
- Web – Angular.js, React.js, Vue.js, Node.js, Python (Django, Flask), ASP.NET Core (C#), PHP, RoR
- Mobile – iOS & Android: Swift, Kotlin
- Cross-Platform – React Native (JavaScript), Flutter (Dart)
- Desktop – Java, Microsoft WPF (C#)
- mbedded – C, C++, JavaScript
- Database – PostgreSQL, SQL Server, MySQL, MongoDB
We do, indeed. Assuming your project does not necessitate complex polling or data processing, we often utilise React Native or Flutter to target both platforms with the same core code. This significantly reduces development time and expenses.
Sports
HealthCare
Online Retail
Distribution
Travel
Education
Hospitality
Real Estate
On our website, you may find a list of some of our most recent clients. Unfortunately, due to confidentiality concerns, we won't be able to discuss project information until we know there's a suitable fit and a mutual NDA is in place. At that time, we will offer you a portfolio of work as well as a comprehensive list of references.
Yes, an API layer is built into all of our applications.
Yes, we've handled HIPAA compliance on numerous large-scale healthcare projects, and PCI compliance is something we deal with on a daily basis because 80 percent of our projects include the processing, transfer, or storage of credit card data.
We can offer our full security and compliance package, which outlines our policies and procedures for data processing, security, and any other protections, upon request. This covers all regulations pertaining to our hosting packages.
Hosting & Monitoring
Yes. We have a private cloud hosted and managed by AWS and Azure that we use to host and manage our clients' apps. We host and maintain products on which thousands of users rely on a daily basis. Uptime as a result has never been a problem in our production environments.
- Container for services such as transactional email, notification, and batch reporting, among others.
- Development, testing, and staging environments in sandboxes
- Updates to the operating system on a regular basis
- Backups of the web server and databases are performed on a nightly basis.
- Bot and attack monitoring is ongoing.
- Standardized recovery methods and performance monitoring
Yes. We can offer our full security and compliance package, which outlines our policies and procedures for data processing, security, and any other protections, upon request. This covers all regulations pertaining to our hosting packages.
While no one is ever completely safe, we take pleasure in the fact that none of our clients have ever been attacked and that our network has never been compromised.
We've never had to deal with an emergency recovery situation, but we do make nightly backups to help with rapid recoveries. We backup data every few hours in some situations. Our response time to recovery is less than 24 hours.